Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“Returned home today after a 6day stay. One word to describe my experience AMAZING !!! 1. Restaurants / Food / Drinks AMAZING 2. Entertainment Daily/Nightly. Amazing!!(MJ tribute excellent ) 3. Staff and Services. Amazing!! 4. The Rooms & Grounds Amazing !! 5. The Spa experience. Amazing 6. Covid Safe on point.Amazing Service from the HEART ❤️ HIGHLY recommend and can't wait to return. 👏👏👏👏👏👏👏👏👏”
— Katrina Sims
“Excelenteservicio.Instalacionesd primerastodas las áreasmuy bienDictadas. La verdad para mi el mejorhotelD la sona. Le recomiendoquepor favorsiganasí con este servicioya que es lo quemarca la Diferencia el personal Desde los D mantenimientohasta la gerencia. Muy humanos.Muy servicialy atentos. Muchas felicidades”
— Luis Mejia
Customers review
Overall Wonderful, 4.7
Cleanliness 4.8
Comfort 4.7
Amenities 4.7
Condition 4.9
Magnolia Ferreira
Oct 22, 2021
5
Hermosooooo... Las atenciones, súper de 1ra, la comida muuuuy rica, las habitaciones hermosas, el área común es preciosa y el parque acuático muy divertido. Esto es otro mundo..
Elena Tumalevich
Oct 22, 2021
5
Lovely place! Excellent stuff, gorgeous beach, enough sunbeds for all guests. Amazing food: crab claims, lobsters, tasty meat. Great cocktails. Absolutely perfect pool!
But: no evening party at all! This place is too boring for guests before 50yr.. Only 1 bar is working until 2 am. And evening shows were... ugh.
Katrina Sims
Oct 15, 2021
5
Returned home today after a 6day stay. One word to describe my experience AMAZING !!! 1. Restaurants / Food / Drinks AMAZING 2. Entertainment Daily/Nightly. Amazing!!(MJ tribute excellent ) 3. Staff and Services. Amazing!! 4. The Rooms & Grounds Amazing !! 5. The Spa experience. Amazing 6. Covid Safe on point.Amazing Service from the HEART ❤️ HIGHLY recommend and can't wait to return. 👏👏👏👏👏👏👏👏👏
7129 Phonesmpc
Oct 15, 2021
5
This is by far one of the best resorts we have visited.Beautiful from top to bottom, accommodating and very friendly staff. Food is excellent. Highly recommend this place.
Johanna Rodriguez
Oct 15, 2021
5
Excelente servicio, ambiente hermoso, muy buena comida.
7129 Phonesmpc
Oct 15, 2021
5
This is by far one of the best resorts we have visited.Beautiful from top to bottom, accommodating and very friendly staff. Food is excellent. Highly recommend this place.
Katrina Sims
Oct 15, 2021
5
Returned home today after a 6day stay. One word to describe my experience AMAZING !!! 1. Restaurants / Food / Drinks AMAZING 2. Entertainment Daily/Nightly. Amazing!!(MJ tribute excellent ) 3. Staff and Services. Amazing!! 4. The Rooms & Grounds Amazing !! 5. The Spa experience. Amazing 6. Covid Safe on point.Amazing Service from the HEART ❤️ HIGHLY recommend and can't wait to return. 👏👏👏👏👏👏👏👏👏
Darryl Wickens
Oct 08, 2021
5
Booked through Costco and was a little apprehensive because never booked though them before, couldn't have been better.Using them provided us with 'club' level so we had access to private bar, pool and concierge, Eli.Eli was there for anything we needed, checking in frequently to make sure all was good.We never heard 'no' all week, the staff we all very friendly and helpful to ensure our vacation was flawless.The facility is new and beautiful, clean with very nice rooms.Multiple restaurants with a variety of options, buffet is one that no matter your taste or diet you can find something tasty.Pools and spas were large and clean, bars provided anything you wanted.Hyatts are typically great but this one is a level above!
Fernanda Galdi Szymanski Pantaleão
Oct 08, 2021
5
O melhor,moderno e impecável Resort.
Ylka Solis
Oct 08, 2021
5
Fue una experiencia maravillosa. Excelente instalaciones y un personal muy atento. Quedé encantada!!! Lo recomiendo para ir en familia y en pareja.
Jossy Encarnacion
Oct 08, 2021
5
Excelente el trato humano, los servicios,ni decir, confort absoluto. Muy grata experiencia. Deseo volver😍
Darryl Wickens
Oct 08, 2021
5
Booked through Costco and was a little apprehensive because never booked though them before, couldn't have been better.Using them provided us with 'club' level so we had access to private bar, pool and concierge, Eli.Eli was there for anything we needed, checking in frequently to make sure all was good.We never heard 'no' all week, the staff we all very friendly and helpful to ensure our vacation was flawless.The facility is new and beautiful, clean with very nice rooms.Multiple restaurants with a variety of options, buffet is one that no matter your taste or diet you can find something tasty.Pools and spas were large and clean, bars provided anything you wanted.Hyatts are typically great but this one is a level above!
Patrice Joseph
Oct 08, 2021
5
Absolutely wonderful. Staff are amazing. Room was kept up daily by housekeeping. Grounds was maintained. Service spectacular. Went for my daughter's birthday and they went above and beyond. I would Absolutely recommend to anyone wanting to get away
Drew Kitchens
Oct 01, 2021
5
Este lugar é de primeira classe, no segundo que você chega, é saudado com um sorriso. Minha esposa e eu viemos para uma viagem de fuga e posso dizer que a equipe é espetacular. Todo mundo sempre sorri e sai de lá para garantir que você seja bem cuidado. Os restaurantes são incríveis, e ter acesso ao lado Ziva é um ótimo negócio. A equipe sempre saiu de lá para garantir que tivéssemos uma boa refeição. Você também não encontrará uma equipe mais amigável e complacente do que esta tripulação. Eu continuo comparando este lugar com todos os resorts em que já ficamos e nenhum nem chega perto. Nós definitivamente diremos a todos para ficarem aqui. Estamos ansiosos para nossa próxima viagem!
Drew Kitchens
Sep 24, 2021
5
This place is top notch, the second you arrive you are greeted with a smile. My wife and I came for a getaway trip and I can say the staff is spectacular. Everyone always smiles and goes out of there way to ensure you are taken care of. The restaurants are amazing, and having access to the Ziva side is a great deal The staff always went out of there way to make sure we had a great meal. You also will not find a more friendly and accommodating staff than this crew. I keep comparing this place to all the resorts we have stayed at and none even come close. We will definitely tell everyone to stay here. We look forward to our next trip!
Mike Gatti
Sep 22, 2021
4
Belo resort, equipe calorosa, quartos modernos, a maior parte da nossa estadia foi maravilhosa. Os únicos problemas que tivemos foram o nosso quarto enquanto reservado como um quarto do nível do clube que não estávamos no edifício do clube para chegar à piscina do clube, restaurante, etc., tivemos que atravessar a propriedade. Além disso, a equipe não verifica quem está no nível do clube para limitar os hóspedes na piscina, nem quem alugou uma cabana ao lado da piscina, então tivemos que lidar com alguém para sair por conta própria. Sinto como se tivéssemos pagado ou comodidades que não gostaríamos de aproveitar. Nosso objetivo para as férias era o relaxamento total e isso nem sempre era possível na piscina do clube quando ela estava lotada. A comida é boa. Como um foodie confesso, eu já tive melhor. Eu acho que para um plano tudo incluído foi provavelmente muito bom, pois não tínhamos nada que era ruim, apenas não tenho certeza por que há tantos elogios para a comida. Tivemos um grande momento no entanto, é uma bela propriedade e localização. Bastante equipe maravilhosa. Nosso quarto aquático provou ser o santuário que estávamos procurando para fugir de tudo.
Nirav Patel
Sep 22, 2021
5
Caramba, este lugar é incrível. Nem leia o resto e reserve este lugar. Viemos para uma viagem em família e posso dizer que a equipe é espetacular. Todo mundo sempre sorri e sai de lá para garantir que você seja bem cuidado. Sendo vegetarianos, a comida às vezes é um desafio, mas não neste lugar. Os restaurantes são incríveis. A equipe sempre saiu de lá para garantir que tivéssemos uma excelente refeição. Um reconhecimento especial vai para o chef e sua equipe no restaurante indiano Journeys. A refeição que ele nos fez é facilmente top 3 quando se trata de restaurantes indianos. Eu continuo comparando este lugar com todos os resorts em que ficamos desde então. Nós definitivamente diremos a todos que fiquem aqui.
Cristal Espinal
Sep 22, 2021
5
La verdad todo excelente desde que llegas hasta que te vas( no quieres irte 🥺).Excelente habitaciones. Excelente variedad de comida. Excelente entretenimiento. Excelente personal. Excelentes instalaciones.He visitado varios en la zonas y de todos hasta ahora el mejor.Vuelvo desde que pueda 💃💯. Y eso no me gusta repetir hoteles.
Drew McGovern
Sep 22, 2021
5
Exceptional food and drinks, while the staff was also very accommodating and we received great service all week at the restaurants and pool/beach. Each restaurant not only had good food but the ambiance and setting of each was also great as each has a unique design/theme. The resort is also in a very private part of Punta Cana and we did not see anyone selling items on the beach which was a big plus for us. The room was very well appointed and the facilities overall were far nicer than a standard all-inclusive. Overall, we would highly recommend this resort to anyone staying in the Punta Cana area.
Nirav Patel
Sep 22, 2021
5
Holy bananas this place is amazing. Don’t even read the rest of this and book this place. We came for a family trip and I can say the staff is spectacular. Everyone always smiles and goes out of there way to ensure you are taken care of. Being vegetarians, food is sometimes a challenge, but not at this place. The restaurants are amazing. The staff always went out of there way to make sure we had a great meal. Special recognition goes to chef and his team at Journeys Indian restaurant. The meal he made us is easily top 3 when it comes to Indian restaurants. I keep comparing this place to all the resorts we have stayed at since. We will definitely tell everyone to stay here.
Mike Gatti
Aug 30, 2021
4
Beautiful resort, warm staff, modern rooms, most of our stay was wonderful.
The only issues we had were our room while booked as a club level room we weren't in the club building so to get to the club pool, restaurant, etc. we had to walk across the property. Also, the staff does not check who is club level to limit the guests in the pool nor do they check who has rented a cabana pool side so we had to handle getting someone to leave on our own. I feel like we paid or amenities we didn't actually to get to enjoy. Our goal for the vacation was total relaxation and that wasn't always able to be accomplished by the club pool when it was packed.
The food is good. As a self confessed foodie, I have had better. I do think for an all inclusive it was probably very good as we didn't have anything at all that was bad, just not sure why there is so much praise for the food.
We did have a great time however, it's a beautiful property and location. Quite a few wonderful staff. Our swim up room proved to be the sanctuary we were looking for to get away from it all.
Luis Mejia
Aug 22, 2021
5
Excelenteservicio.Instalacionesd primerastodas las áreasmuy bienDictadas. La verdad para mi el mejorhotelD la sona. Le recomiendoquepor favorsiganasí con este servicioya que es lo quemarca la Diferencia el personal Desde los D mantenimientohasta la gerencia. Muy humanos.Muy servicialy atentos. Muchas felicidades
Isolde Cancino
Aug 22, 2021
5
Wow la mejor experiencia de viaje de mis últimos años, un lugar paradisíaco, con una calidez humana que te hacen sentir en casa. Todo limpio, cómodo y realmente hermoso. Cómo delicioso, me divertí muchísimo. Las instalaciones excepcionales, los restaurantes de alto nivel culinario, las medidas sanitarias excelentes. Lo mega recomiendo y voy a volver.
Taryn Lama
Aug 22, 2021
5
Espectacular. Salvavidas en el área de piscinas que me da paz con mis hijos. Tienen un buen protocolo para el covid que me hace sentir confiada y segura. La comida y servicio espectacular.
Iván Espinal
Jul 27, 2021
5
An awesome Resort with state-of-the-art accommodations and services. The level of detail in each space was conceived to make you feel like you’re in paradise. The lobby, the patio, the pools, rooms, restaurants, the bars, the spa, the water park and the rest of the other spaces will make you feel that you’re immersed in a luxurious atmosphere, that combined with top-notch services, will make your vacation time enjoyable and memorable! Thanks to the whole team at the Zilara for taking care of me and making me feel like I was home! Will definitely be back again! Thank you!!!
Edwin Velazquez
May 23, 2021
5
This place is amazing. The service really impressed me. For example, I asked for a carbonated water at the lobby snack bar. They said they'll call someone from a different part of the hotel to bring me one. At the same moment, our ride for an excursion arrived. So I said we have to go, don't worry about it. As our ride was getting ready to drive off, an employee with my drink ran up to me, handed me my drink and said have a nice day with a smile. The food was great, the drinks were well made, and the location is beautiful. I definitely recommend going here.
Cris Lameirinhas
Oct 22, 2020
3
Está tudo bom porém desanimado principalmente as músicas do bar da piscina dos adultos parece um funeral
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